Passion, commitment and quality: these are three terms that embody every single Blossom staff member’s approach to delivering our phenomenal client care.
From the outset we have worked tirelessly to ensure Blossom is a byword for trust and reliability in the home care sector. With this in mind, we are incredibly proud to reveal that between the period 17 December 2022 and 7 January 2023 – including the hectic Christmas and new year schedules – we provided 100% on time and successful care visits across every single Blossom location across the country.
In total, more than 15,000 care visits, delivered by a network of over 250 staff nationwide, were made during the festive season – and every single one of these was made successfully and on time. We pride ourselves on punctuality and reliability, so if a care appointment is at midday for example, we will always ensure we turn up on time, every time.
“This is evidence Blossom boasts the robust systems needed to track and enable managers to deploy staff appropriately,” said co-founder John Leggott when discussing the figures.
“It also shows how we effectively enable our teams to deliver premium, personalised care to every client the way it should be – with complete reliability and trustworthiness as standard.”
Why is ensuring care appointments are always on time so important?
When choosing a home care provider, it’s critically important you are able to place your complete trust in them to deliver the proper care required accurately and precisely. This is a crucial aspect of home care, as it ensures that clients are able to maintain their independence and quality of life, whilst also providing peace of mind for loved ones.
There are several key benefits to always being able to rely on Blossom’s carers turning up on time, including:
● Maintaining daily routines and activities: Many people who require home care rely on a set schedule for their daily care needs, for reasons such as medication, personal care, and joining in with regular social activities to improve their holistic wellbeing. With our carers always arriving on time, it ensures these needs are met, allowing clients to continue with their daily routines without interruption. In turn this helps to improve clients’ overall quality of life as they are able to stay active and engaged in their communities.
● Helps prevent hospital readmissions: When carers arrive on time, they are able to provide clients with the necessary support and assistance they need to manage their unique health conditions. This can help to prevent complications and exacerbations of conditions, which can ultimately lead to hospital readmissions. By providing on-time care, we are able to help clients stay healthy and happy in their own home.
● Peace of mind for loved ones: It’s natural for clients’ family members to feel worried and stressed about the care their loved ones are receiving. When choosing Blossom Home Care, they can feel safe in the knowledge their loved ones are receiving the care they need, when they need it – all of which is tracked in our powerful app. This helps to instantly alleviate the stress and worry that family members are burdened with, allowing them to focus on other aspects of their lives.
● Improves client-carer relationships: Additionally, our always punctual care helps to cement an enduring and mutually beneficial client-carer relationship. When carers consistently arrive on time, clients are able to build trust and establish a positive relationship with their carers. This leads to better communication and cooperation, which simultaneously improves the overall quality of the holistic care we deliver.
Being able to always rely on our award-winning care is extremely important for clients and family members alike. We are extremely proud of the industry-leading level of care we are able to deliver 24/7, 365 days a year, which makes Blossom Home Care the go-to provider for premium, personalised, and above all else trustworthy care for clients.
Ready to experience a new level of care?
Blossom Home Care has an unbreakable commitment to delivering exceptional levels of service. If you want to find out more about how our superb carers can help your loved ones, please contact us today: https://www.blossomhomecare.co.uk/contact-us/
We look forward to helping you.